Setting up your school

September 30, 2019
Category: FAQs,HELP

So your school has signed up for a yearly access to the latest online video and direct responses supports available. This section will show you how to setup your staff members easily so that everyone can access what they need when they need it during the year.


You will need the main account email that is registered on the system. Usually this may be the Principal’s or school’s main email address.

When you log on, you can go to your ACCOUNT page – which will look like this…

Below this welcome text, there will be some options for you to setup your school staff members.

You are busy. Your teachers and SNAs are busy. Therefore we are suggesting the quickest and easiest way to setup your school below. (There are more Administrator intensive ways, however we would not recommend them – let technology do the work for you!)

Click on the link labelled Subscriptions, (pictured below), or click on the word here if you are setting up your school while viewing this. (Don’t worry, it will open in a new tab on your device, and you can refer back here as you need it).

From here, click SUB ACCOUNTS

Click on the words SUB ACCOUNTS, and it will open in the following screen:

This is Fr Ted Crilly’s account page for Craggy Island PS. You will see your own details here

Once you see the above, scroll down until you come to the section called SIGNUP URL.

This is a unique link that you can send to your school’s staff members. Once they click on the link, it will allow them register under your school’s account subscription.

Almost EVERYONE who has used this method to register their school team have tried to test that the link works before sending it out. (Which is understandable). But, if you try the link on your own browser, as you are logged in, it will give you an error.

To check, before you send it out, you can open up an Incognito browser on Chrome, or open another browser on your laptop, then paste the URL in. Then it should give you the signup page for team members to join your account. 🙂

If you want a sample .CSV file to use as a template to upload, you can download a copy here.

Once someone registers, they can do everything themselves, so don’t need to be going to you each time for every little thing.

If anyone has any issues using the system, they are asked to contact us directly, not the school admin.

The most common issue is someone forgetting their password, or having their login details in their desk in the classroom, but can’t access from home. 

In both cases, they just click on the Forgot password link and enter their email and it will let them automatically reset.

And that’s it!

Afterwards, on this page, it will give you a list of who from your team has registered.

Based on Feedback, Administrators, or Principals won’t have access to ‘police’ who is or is not using this service. This allows ANYONE with access, to take ANY course on the system. Only they will know from a system reporting standpoint what they have taken.

(Your school Principal may request the printouts of your Certificates of completion etc, etc, as they wish, which you can download from the system once you have completed a course).